Privacy policy and cookies

This is EMLANOOR's EU General Data Protection Regulation (GDPR) registration and privacy policy. www.emlanoor.com is committed to protecting the privacy of its customers and offers the opportunity to influence the processing of data. Prepared on 18.6.2023. Last modified on 18.6.2023.

1. Controller

Name: EMLANOOR

Business ID: 3354371-4

Domicile: Haapalammentie 13,VAAJAKOSKI, FINLAND

Email: asiakaspalvelu@emlanoor.com

2. Contact person responsible for the register

Name: EMLANOOR

Business ID: 3354371-4

Domicile: Haapalammentie 13,VAAJAKOSKI, FINLAND

Email: asiakaspalvelu@emlanoor.com

3. Data Protection Officer

Name: EMLANOOR

Business ID: 3354371-4

Domicile: Haapalammentie 13,VAAJAKOSKI, FINLAND

Email: asiakaspalvelu@emlanoor.com

4. Name of the register

EMLANOOR (www.emlanoor.com) combined customer and marketing register.

5. Legal basis and purpose of processing personal data

According to the EU General Data Protection Regulation, the legal basis for processing personal data is the person's voluntary consent.

6. Purpose of the register

Personal data is used

to maintain customer relationships

to deliver, process and archive orders

to develop www.emlanoor.com operations and services

to improve customer experience

for analytics and statistical purposes

to produce more personalized targeted content and marketing

to prevent abuse

to provide better customer service

7. Basis for collecting and processing data

Customer data is collected and processed with the customer's consent. The purpose of processing personal data is to communicate with customers, maintain customer relationships and market them.

8. Data content of the register

The data stored in the register are:

The person's name, contact information, information about ordered products, billing information, other information related to the customer relationship and ordered products.

The IP addresses of website visitors and cookies necessary for the operation of the service are processed on the basis of legitimate interest, for example to ensure data security and against the collection of statistical data on website visitors in cases where they can be considered personal data. If necessary, consent is requested separately for third-party cookies.

Customer information is stored for as long as it is needed.

9. What is personal data used for?

When you buy something from our online store, we collect information as part of the purchase and sale transaction. This information includes personal data (your name, phone number, email address), payment information, the email address and certificate used for Google, Facebook and Microsoft login. In addition, we can observe information derived from the use of the services and analytics: product reviews you provide, delivery address, online store usage and browsing data, product recommendation and other information and identifiers used for targeted content.

When you browse our online store, we automatically receive the IP address of the device you are using to browse, the internet browser you are using and the operating system of the device you are using.

Email marketing: If we receive your permission, we may send you emails regarding our online store, new products for sale and other store-related updates. We may also send you an email receipt for your purchase.

You can unsubscribe from our mailing list at any time if you wish.

We use cookies. They improve your experience in our online store and collect information about visitors and the number of visits to our website.

10. Regular data sources

The information stored in the register is obtained from the customer, for example, from messages sent via www forms and by email.

Information about contact persons of companies and other organizations can also be collected from public sources such as websites, directory services and other companies.

11. Regular data transfers and data transfers outside the EU or the European Economic Area

Data is not routinely transferred outside the company. Some of the external service or software providers used by the company may store data outside the EU or the European Economic Area.

12. Principles of register protection

The register is handled with care and the data processed by information systems is protected appropriately. When register data is stored on Internet servers, the physical and digital security of their equipment is appropriately ensured. The controller ensures that the stored data, as well as the access rights to the servers and other information critical to the security of personal data, are handled confidentially and only by those employees whose job description requires it.

13. Use of cookies

We use the so-called cookie function, or cookies, on our website. A cookie is a small text file that is sent to and stored on a user's computer, which enables the website administrator to recognize frequent visitors to the website.